Shipping Policies
We ship to the Continental U.S. ONLY. Please add 15% of the total order for shipping charges. ($8.00 minumum)
C.C.S. Inc.
www.cyclesupply@charter.net
1-800-643-1110
Business Hours: 9:00 a.m. to 5:30 p.m. E.S.T.
Monday thru Friday
PLEASE READ!
We ask for your understanding during this time as we add some
new features to our web site. We are adding a secure shopping cart
thru paypal for our customers who prefer to shop on line.
As you will see by adding your items to the cart and entering the secure checkout
you will have access to the shipping charge. You will not be charged until you enter all your
credit card information and actually click the "PAY NOW" button.
6% sales tax will be added to West Virginia customers only.
Hawaii & Alaska order must be shipped 2nd Day Air and cannot be calculated thru this
pay pal shopping cart.
Thank You
Please call for shipping quote on tires, frames, motors, pipes, transmissions and other special items.
Orders to Alaska & Hawaii must add 30% to total order for shipping charges. ($20.00 minimum)
Alaska & Hawaii orders can be shipped Next Day, Second Day or Ground.
Shipping charges may increase on heavier & over size items.
NO C.O.D. ORDERS TO ALASKA OR HAWAII OR CALIFORNIA!
All orders are shipping U.P.S. Ground. U.P.S. DOES NOT delivery to Post Office box,
APO or FPO addresses, therefore, we must have a physical street address for delivery.
All orders must be paid by C.O.D. (money order or certified check on delivery),
money order(mailed in advance) or credit card (Visa, Mastercard or Discover).
NO PERSONAL CHECKS ACCEPTED.
U.P.S. will no longer accept cash for C.O.D. deliveries. Add $7.50 for any C.O.D. orders.
We do not ship back orders, all back orders are cancelled
please re-order items not shipped.
When calling for a return authorization you MUST have your invoice number on hand,
this number is located on the top right corner of your pink invoice.
All returns must be phoned in and have a return authorization number visable on the
outside of the box. Any box returned without an authorization number
will be returned to the shipper. NO RETURNS AFTER 30 DAYS!
NO RETURNS ON ELECTRICAL ITEMS!
ELECTRICAL ITEMS WILL BE COVERED DIRECTLY BY THE MANUFACTURE WARRANTY!
Returns must be unused and in original packing.
A copy of your invoice and a note explaining the problem
must accompany the return. Returns will be processed promptly.
Claims, defects & damages must be made immediately upon receipt of the package.
Damage claims must be filed with the U.P.S. carrier.
Custom is responsible for shipping the items back to Cycle Supply.
All unwanted or misordered items are subject to a 20% restocking fee.
Returned or refused shipments will automatically be removed from our
mailing & ordering list until all charges are paid in full.
All credit cards will be credited for the amount of the item only.
Shipping charges are non-refundable. All returned items must be shipped U.P.S. Ground.
We will not be liable for the expense of any air shipments.
SOME OF THE LARGER ITEMS WE SELL HAVE SET SHIPPING CHARGES...
Example: Motors, Drive Train Kits, Bike Kits, ect..
Copyright® 2004 C.C.S. Inc.
All rights reserved
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