Shipping & Returns

Cycle Supply

1-800-643-1110

www.cyclesupplywv.com

cyclesupply@suddenlinkmail.com

Shipping

No minimum order !  No order to small !  See shipping rate below.

We ship USPS and UPS to the continental USA only! Packages re-routed due to incorrect or missing important information (i.e.. apartment or building number) may be subject to a service fee. UPS will NOT deliver to Post Office box, APO or FPO addresses., therefore, we must have a street address to deliver. WV residents add 6% sales tax. Orders shipped to Alaska & Hawaii require additional shipping charges. Please call for a shipping quote. We do offer Next Day, Second Day and 3 Day Select shipping, additional charges will be added to the original shipping charge. Please call for Air order shipping. Free shipping does not apply to Air orders.

Pricing

Our goal here at Cycle Supply is to give our customers the best possible pricing available. We cannot control price increases from out distributors. We will not increase prices without notifying our customers during phone orders. Prices and description are subject to change without notice. Items can be withdrawn from our sale at any time. We are not responsible for typographical errors. We reserve the right to substitute products in the catalog for comparable like items. Current catalog pricing can be quoted over the phone.

Payments

Credit Cards

We accept Visa, MasterCard and Discover Only.

be you call please have the correct full name and the billing address that appears on the credit card statement along with the full credit card number and the security code for the credit card.

By Mail

Certified check or money order only! We do not accept personal checks or cash. Include your physical shipping address, full name, phone number and make and model of the motorcycle you are ordering for. We cannot ship to P.O. Box addresses. If ordering by mail it is always best to call customer service for current pricing. 1-800-643-1110.

NO C.O.D. ORDERS

 

Special Orders

If you are looking for a product not found in our catalog, we will do our best to find that product for you at the very best price. All special orders will require 100% pre-payment. No cancelations will be accept once the ordering phone call ends. NO returns on special order items/parts.

Backorders

We will do our best to locate any back ordered product for you. However, back orders are normally canceled. Your invoice and payment will reflect the change in the ordered products. All back orders will need to be re-ordered by the customer at a later date.

 

Returns

All returns must be pre-approved and authorization. Returns must be received within 30 days of receipt.  All returns must be phoned in and an authorization must be issued . Please have a copy of your invoice along with your invoice number ready when calling for a RMA number. RMA numbers must be visible on the outside of the return box. NO C.O.D. returns, Any and all merchandise returned MUST be in original packaging. Any part which, in our opinion shows evidence of being used or installed will NOT be eligible for exchange, refund or warranty. Remember we CANNOT return products to suppliers or resell them to other customers if the product is damaged. Returned merchandise is subject to a 10% restocking fee. A credit card refund or a check refund for the amount of the product only. Shipping charges are not refundable. Inside your return box please include your explanation of return., full name and a day time phone number. We recommend you purchase insurance for your return to protect yourself against lose.

 

Warranty

Gas tanks must be pressure tested and treated/lined before painting. We strongly recommend that all gas tanks be         pre-fitted before testing, treating or painting. Cycle Supply will not be liable for labor or paint. Seats, saddlebags, windshields cannot be returned after mounting. Exhaust pipes and mufflers CANNOT be returned after mounting.  No warranty on bluing or discoloration. Any product purchase on a internet auction or other means (i.e. bike events or public meets) are considered sold as is and shall not carry a warranty.

 

 

Damaged Shipments

All packages are carefully packed and in good condition when shipped. Should a package arrive damaged: refuse the shipment and immediately file a claim with the carrier. Defective products: Upon receipt of your shipment open all boxes and inspect merchandise, keep all packing and call customer service at 1-800-643-1110, we will make necessary arrangements to pick up the product.


Notice

Due to many Custom Bike Shops and customers building and customizing their own motorcycles, the builders is responsible for safety and improper parts or installation. Improper installation is not covered under warranty.

Installation Of Your Own Parts

The parts in this catalog must be installed according to the Original Equipment Manufacturer's (OEM) service manual. We recommend you hire a well trained qualified mechanic to install all functional parts, and accessories for proper fit and nction. Cycle Supply (C.C.S. Inc.) assumes no responsibility for damages or injury of any kind because of misuse or improper application of any part in any way by any person.

 

Product Warranty and Liability

Cycle Supply (C.C.S. Inc.) makes NO warranty with regard to products sold by us, expressed or implied, including without limitation, any warranties of merchantability and fitness for a particular purpose. Manufacturer warranties will apply where possible. The manufacturer shall be sole responsible for any damage to a person or property arising from design and manufacture and testing of its products and Cycle Supply (C.C.S. Inc) accepts no liability for such damages. Cycle Supply (C.C.S. Inc.) shall not be liable for consequential or any other damages.

The installation of any aftermarket part may void or affect your warranty. It is the sole responsibility of the user to determine the suitability of the product for his/her use. The user shall assume all legal, personal injury risk, and liability and all other obligations and risks associated with the use of any product.

All products in this catalog are intended and sold for aftermarket use only. Our part  numbers and corresponding printed matter are not intended to imply that any of these parts are Harley Davidson° original equipment. The words Harley Davidson° and the OEM part numbers are not intended to imply that any of these parts are original equipment.


Free Shipping Does Not Apply To Air Orders   

Free Shipping Does Not Apply To Frames, Motors, Transmissions

 

 Ground Shipping Rates

 Invoice Total         Shipping

 $0 - $99.99             $8.00

  $100 - Up               FREE

 

 

Copyright° 2015  C.C.S. Inc.

Printed in the USA

All rights reserved.

No part of anything Cycle Supply may be reproduced in any form or by any means, electronic, mechanical, photocopying, recording or otherwise. without the prior permission of the publisher.

 

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